Privacy Policy

By accessing or using our website, mobile application, or any other platform provided by TradeAviator Limited (collectively referred to as the “Platform”), you acknowledge and agree that you have read, understood, and consented to the practices described in this Privacy Policy.

Protecting Your Personal Data

At TradeAviator, your privacy matters. This policy explains how we collect, use, store, and share your personal information when you visit our website (https://usetradeaviator.com/), use our mobile app, or interact with our services (sales, marketing, support, or events).

Information We Collect

We collect the personal information you give us directly. This includes details you voluntarily share when you register an account, show interest in our products or Services, take part in any activities on the platform, or contact us for any reason. The personal information we collect depends on how you interact with us, the choices you make, and the features you use. It may include the following:

  • Full name, phone number, email
  • Username and password
  • Government ID documents and verification photos

Special Category Data

We only process sensitive data (IDs and financial records) when required for KYC, anti-money laundering, and service delivery. We protect it with the highest security standards.

Mobile App and Device Information

If you use our app, we may collect camera access (for KYC), device details (ID, model, OS, IP address), and usage logs. You can change permissions in your device settings. This helps us secure and improve the app.

Information Collected Automatically

We automatically collect your IP address, browser type, device info, general location, and usage data. We use cookies and similar tools for security, analytics, and a better experience.

How We Use Your Information

We use your data to:

  • Create and manage your account
  • Perform KYC and anti-fraud checks
  • Provide customer support and notifications
  • Analyze and improve our platform
  • Meet legal and regulatory requirements

When We Share Your Information

We share data only when necessary with:

  • Trusted service providers (payment processors, KYC partners) under strict confidentiality
  • Regulators or authorities for legal compliance
  • In case of a business transfer (merger or acquisition)

Cookies and Tracking Technologies

We use cookies to remember preferences, study usage, and keep the platform secure. Manage or disable them in your browser settings.

How Long We Keep Your Information

We retain your data only while your account is active or as required by law (e.g., financial records, tax, compliance). Once no longer needed, we delete or anonymize it.

How We Safeguard Your Information

We use strong technical and organizational security measures. No system is 100% secure, so use strong passwords and keep your login details private.

Protecting Young Users

Our Services are for users 18 and older. We do not knowingly collect data from minors and will delete it immediately if we discover any. Contact us at support@usetradeaviator.com if needed.

Your Rights Regarding Your Data

You can review, update, or request deletion of your data anytime via your account or by emailing us. You may also have additional rights under the Nigeria Data Protection Act (e.g., limit processing or withdraw consent).

Changes to This Privacy Notice

We may update this notice and will post the new version with an updated date. Please review it regularly.

Contact Us

For questions or concerns regarding this Privacy Notice, please contact us at:

Email: support@usetradeaviator.com

TradeAviator

Ibadan, Nigeria.

Requesting Access, Updates, or Deletion

Email support@usetradeaviator.com for a copy of your data, corrections, or deletion. We respond promptly according to applicable laws.